ReThink Ability helps you provide your best care to all patients – without barriers.
Build trust. Demonstrate a commitment to accessibility and inclusion.
Elevate service standards. Deliver the same level of service and support to all patients.
Be compliant. Recognize and avoid discriminatory behaviors and barriers to equal access.
Increase patient satisfaction. Improve health, well-being, and quality of life.
Why disability awareness for healthcare professionals?
A growing number of Canadians – 27%- identify as having a disability. People with a disability consistently report facing barriers related to accessibility of physical spaces and communication, provider attitudes, and societal perceptions.
Improving experiences for people with a disability requires addressing systemic barriers, raising awareness through education, and actively involving individuals with disabilities in decision-making processes.
Simple, flexible pricing for
teams of all sizes.
Supporting people of all abilities and helping them achieve the best possible outcomes starts with understanding.
It starts with understanding the human aspect of disability.
Supporting people of all abilities and helping them achieve the best possible outcomes starts with understanding – but that doesn’t come from manuals or Google searches. ReThink Ability training shares the first-person experience of people with a disability; highlighting how their unique needs, challenges, and preferences
Applications for ReThink Ability
Disability awareness training for healthcare professionals
Professional Development
Knowledge and skills to provide high-quality person-centered care and service.
Improving Client/Patient Outcomes
eLearning modules provide insight for appropriate communication, planning, service delivery, treatment, and advocacy.
Program and Service Improvements
Practical information for applying a disability lens to policy, programs, and services.
Advancing Disability, Equity and Inclusion Priorities
Resources and tools for recognizing the rights and meeting the needs of equity seeking groups.
FAQ: Disability Training for Healthcare Professionals
How is ReThink Ability different than training that accompanies provincial and national accessibility legislation?
Government regulations are essential to the identification, removal, and prevention of barriers. While training related to legislation supports accessibility standards and compliance, ReThink Ability focuses on the impact of disability on a person’s life and the importance of equal opportunity. It provides practical information on improving interactions, communication, and attitudes so everyone can live the life they choose.
Is there a certificate for completion of each module?
Yes, once a learner completes a short quiz at the end of the module, with a score of 70% or higher, they will receive a certificate of completion.
Is ReThink Ability meant for Human Resource leaders to better support workplace diversity or for people delivering programs and services on the front-line?
ReThink Ability training is meant for anyone who interacts with people who have a disability as part of their job. People in HR, management, customer service, or working as a service provider will find training that increases understanding of disability. The modules provide information and resources to assist organizations in hiring, retaining, and supporting individuals with a disability and for improving the experience for customers access goods and services.